IT Technician...

SockMonkey have a rare and fantastic opportunity to join their award winning video games development team as an IT TECHNICIAN. The role includes working with the Management Team to focus on creating and maintaining a world class technology environment and helping to build SockMonkey’s profile in the global games industry. Responsibilities include installing, maintaining and managing key IT Systems critical to the business, developing new systems for all departments, advising / managing the hardware and software of the development team, as well as bringing your energy, enthusiasm and creative drive to our amazing team. This is a great opportunity for someone driven by success to have a real impact in helping shape and grow the studio.

Requirements...

At least 3 years in a similar role, preferably in the games industry

Effectively trouble shoot I.T. related problems and work with the CTO to plan resolutions and report on root cause analysis and prevention

Log and work on IT tasks as required; such as purchase, change request, domain administration and support to all staff

Ensure I.T. business services on which the company operates are up to date and performing at a high level

Ensure backups are working as expected and complete test recovery checks as per the Backup policy of the company

Work closely with the Management Team on I.T. business improvements

Develop and update I.T. policies for the business

Actively keep up to date on new technologies and advise on the business benefit they can provide the company

Maintain existing and new contacts with technology providers and console platform holders

Experience of working with Office365 environment including security and compliance tools

Excellent organisational, analytical and problem solving skills to understand and organise complex requirements

Good communication skills, written and verbal

A positive and proactive ‘can do’ attitude

Security and Compliance experience in a modern IT environment

Desirable Experience...

Similar experience in a video game development studio

Health and Safety requirements of modern computer installations

Good prioritisation skills and be flexible enough to adapt plans

Understanding of High Availability, Backup, Disaster Recovery strategies and Business Continuity Planning

An awareness of GDPR and the impact to system development and the wider business

Project Management experience

Why work with us...

Flexible Working Hours

Zero Crunch Culture

28 Days Holiday + Extra Christmas Holiday

Vitality Health Insurance

Mental Health & Wellbeing Support

Pension Scheme

Team Building Events

Free Drinks, Snacks & Refreshments

Cycling, Shopping and Gym Discounts

Staff Growth Plans

Relocation Assistance

Office Pug

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